Overview

 

• We do not  have refund policy, we only provide replacement policy
• Our replacement policy lasts 7 days from the date of delivery of product
• Any replacement request should be raised within 7 days from the date of delivery of product
• To be eligible for a replacement the item must be unused and in the same condition as received in the original packaging.
• To complete your replacement we require a receipt or proof of purchase.

 

Replacement

• Replacements are only available on wrong products.
• Once the product is received and inspected, an email will be sent  to notify you that we have received your  item.
• We will also notify you of the approval or rejection of your refund.
• If return is approved, replacement of the same item will be done within 10-12 business days. 

 

Need help?

Contact us at contact@theshimmersstore.in for questions related to returns and replacements